Sales Support with Italian w Gdańsk, Pomorskie sprżedam

Sales Support with Italian Gdańsk NR REF.: 1124903 Your new company: Thomson Reuters Your new role: The Sales Support Representative role is accountable for supporting the Sales organisation on general sales-related matters, business policy and procedural issues. Location: GdaÅ„sk Some of your daily tasks: Serves as a primary resource for sales and account management teams to understand content/product offerings, business policies, order processing, credits, and procedures and assists in problem solving all issues Permission prospect clients for trials Fill in and update regulatory documentation for Italian clients Support for administrative tasks relating to order fulfilment (new sales, cancellations, renewals etc.) Provide billing information (i.e. products, pricing, billing address etc.) into relevant systems, supporting the quote to billing processes Escalate and follow up on client’s billing and invoicing issues Maintaining client data (such as contacts, addresses, service changes etc.) into relevant systems Ensure pipeline accuracy and support monthly forecast processes Engage with Business Operations team to support contract fulfilment and compliance Responsible for ensuring procedure changes are supported, implemented and followed to maximize efficiency, delivering quality services to customers for all order to cash processes May interact with customers (via phone, email) on an as-needed basis Serves as a consultant on best practices and knowledge sharing related to new products, sales process best practices May provide logistical support for regional sales meetings and other events as needed. What you will need to succeed: Language skills: Fluent in English and Italian required; Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex client issues At least 5 years of experience in a business operations, sales support or order management or customer service function Strong communication skills (written, oral, presentation) Ability to work in a team environment as well as independently Experience with Salesforce/SAP a plus What you will get in return: Job in an international, dynamic environment Company social incentives High standards of ethics in the workplace Networking opportunities What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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